Anthony R. Howard | BLACK & DECKER
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BLACK & DECKER

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Projects
About This Project

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BLACK AND DECKER: SAVING OVER $800,000 BY CONSOLIDATION:

Black & Decker Hardware and Home Improvement simplified its IT infrastructure and increased systems administrator productivity for deployments by 35 percent, saving over $800,000 in the first three years. They achieved this by consolidation over 100 applications and implementing a strong Systems Management strategy for 2,200 users, eliminating almost 100 servers, and reducing floor space needed by 70%.

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The Challenge:

A rapidly growing number of servers required extensive IT labor to deploy, monitor, and manage. The division’s global fleet of over 2,200 desktop and notebook computers was becoming increasingly difficult to manage.

Solution
The division utilized Microsoft® SystemCenter Operations Manager 2007 with the Dell™ Management Pack for System Center Operations Manager 2007 to view and monitor Microsoft software and system status of Dell™ PowerEdge servers from one location. Microsoft® Systems Management Server (SMS) reliably targets delivery of updates for both software and hardware from the Microsoft® SMS console. The division simplified its IT environment by consolidating servers.

Benefits

Run IT Better

  • Use of System Center Operations Manager 2007 and SMS increased systems administrator productivity for deployments by 35 percent
  • SMS enabled IT staff to resolve 90 percent of service requests in a single call

Grow IT Smarter

  • Server consolidation saved the division over US$800,000 in a three-year period and reduced the footprint of its server farm by 70 percent

Click to Download Case Study Highlights